Payments and checkout
Does your store or have access to my credit card information?
No, our store does not have access to your credit card information. We prioritise the security and privacy of our customers' sensitive data, including credit card details. Rest assured that your credit card information is safe and secure with us. We ...
At what point do I insert discount codes when making payments?
When you reach the payment screen during checkout, you'll find an option to insert a promo code. Simply input the code you have received into the designated slot, and the new price attached to the product will be displayed accordingly. This feature ...
Do you offer buy-now-pay-later options?
At the current point, we do not offer a "buy now, pay later" option on our platform. However, our development team is actively exploring the feasibility of integrating this feature into our payment options. We understand that offering flexible ...
Do you accept apple pay or google pay?
We are thrilled to announce that we have expanded our payment options to include Google Pay and Apple Pay. When you reach the checkout page, simply select these convenient payment methods to complete your transaction quickly and seamlessly. With ...
Is it secure to input my credit/debit card into the website?
Rest assured, you can confidently insert your credit card or debit card details on our secure store platform. The security of our website is verified through a thorough examination of website information, where you can verify the security levels of ...
Can I view my past payments?
In your account area, you'll have access to a comprehensive record of all past payments made on our platform, allowing you to conveniently review your purchase history. This feature enables you to track and manage your transactions, ensuring ...
When do payments get captured?
Upon completing your purchase on the payment screen, the payment is promptly captured to initiate the order fulfilment process. Following the transaction, a payment confirmation email is sent to you, providing reassurance that your payment has been ...
Is your checkout safe and secure?
Rest assured, our checkout process is designed to be safe and secure, providing you with peace of mind when making purchases on our site. To verify the security of our platform, you can easily check the site information to confirm that the connection ...
Can I Get a list of all providers?
Certainly! At TraxonMedia, we partner with a variety of payment providers to offer our customers a seamless and secure checkout experience. Our Payment provider Stripe, which specialises in handling user identification, age restriction verification, ...
What payment Providers do you accept?
At TraxonMedia, we offer a wide range of payment options to ensure a seamless and convenient shopping experience for our customers. Our accepted payment methods include Visa, UnionPay, ShopPay, Paypal, Mastercard, Maestro, Google Pay, Discover, ...
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Can I track my order using traxon.shop?
Upon completing your purchase, you'll receive an email containing your order number once your order has been processed and shipped you will then receive a tracking number in your email inbox. With this tracking number in hand, you'll have the ability ...
What countries do you deliver too?
As we aim to provide global delivery services, it's important to note that there are certain regions we are currently unable to serve, including Crimea, Luhansk, and Donetsk regions in Ukraine, Russia, Belarus, Ecuador, Cuba, Iran, North Korea, and ...
What countries do you deliver too?
At TraxonMedia LTD, ensuring reliable global delivery services is our top priority. Currently, we are unable to offer our services in specific regions, including the Crimea, Luhansk, and Donetsk regions in Ukraine, Russia, Belarus, Ecuador, Cuba, ...
Can I cancel my order, in the middle of my delivery?
In most cases, cancelling an order mid-delivery isn't feasible due to the logistical process involved. However, if you realise you've made a mistake after completing a purchase, especially with a product or clothing item, we encourage you to promptly ...
Will I receive an email confirmation when my order is shipped?
Upon placing your order with traxon.shop, expect to receive a prompt order confirmation. Once your purchase has been processed and shipped, you'll gain access to valuable tracking details, allowing you to monitor your package's transit until it ...