Payment Capture and Order Fulfilment Process at TraxonMedia

When do payments get captured?

Upon completing your purchase on the payment screen, the payment is promptly captured to initiate the order fulfilment process. Following the transaction, a payment confirmation email is sent to you, providing reassurance that your payment has been successfully processed. Subsequently, your purchased item undergoes creation, fulfilment, and shipping stages, ensuring that it is prepared and dispatched efficiently. Once your order has been shipped, a tracking number is generated and sent to the provided email address. This tracking number allows you to monitor the progress of your package until it reaches its destination. If you have any questions or require further assistance regarding your order, our support team is readily available to assist you, ensuring a smooth and hassle-free shopping experience.

At Traxon Media, we prioritise transparency and efficiency in our order processing and fulfilment procedures. From the moment you make a purchase to the delivery of your item, we strive to keep you informed and engaged every step of the way. By capturing payments immediately upon checkout, providing timely payment confirmation emails, and offering tracking information for shipped orders, we aim to enhance your shopping experience and build trust and confidence in our services. Your satisfaction is our top priority, and we are committed to delivering exceptional service and support to ensure that your shopping experience with us is nothing short of seamless and enjoyable.

We value your insights! Whether you've got commendations or suggestions, we're eager to hear from you. Drop us a line at feedback@survey.traxon.media or take a moment to share your thoughts at feedback.traxon.media. Your input fuels our commitment to constant improvement.

Ready to make a difference at Traxon Media Ltd? Explore job openings and more at join-the-team.traxon.media. Your journey begins here!

Found the information helpful? Awesome! Share your thoughts with us. If not, don't worry – submit a ticket at support.traxon.media/portal, and our team will assist you promptly. 


©TraxonMedia LTD & Partners

Registered Company Number:14838065 | Vat ID:GB445419487


4th Floor, Silverstream House,
45 Fitzroy Street, London,
W1T 6EB



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