What should I do if my delivery does not arrive?
In the rare event that a product or item fails to arrive on the estimated delivery date, we appreciate your patience and understanding. We kindly ask that you allow for an additional business working day to accommodate any potential delivery issues that may arise. However, if after this grace period, by the following day after 6 PM, the item remains undelivered, we urge you to promptly reach out to TraxonMedia Support. Your timely communication allows our dedicated team to swiftly investigate the situation on your behalf, ensuring that any issues are addressed promptly and efficiently.
At TraxonMedia, we are committed to providing exceptional customer service and ensuring that your experience with us is as seamless as possible. Rest assured that by contacting our support team, you will receive the necessary assistance and support to resolve any delivery-related concerns, allowing you to receive your order in a timely manner and with peace of mind.
P.S. If you contact support, include your email address with the contact field to allow us to send you a one-off discount code.
We value your insights! Whether you've got commendations or suggestions, we're eager to hear from you. Drop us a line at feedback@survey.traxon.media or take a moment to share your thoughts at feedback.traxon.media. Your input fuels our commitment to constant improvement.
Ready to make a difference at Traxon Media Ltd? Explore job openings and more at join-the-team.traxon.media. Your journey begins here!
Found the information helpful? Awesome! Share your thoughts with us. If not, don't worry – submit a ticket at support.traxon.media/portal, and our team will assist you promptly.
©TraxonMedia LTD & Partners |
Registered Company Number:14838065 | Vat ID:GB445419487 |
4th Floor, Silverstream House, 45 Fitzroy Street, London, W1T 6EB |
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