How do I access the return process?

To access the return process on our website, you can follow a few simple steps to initiate your return request. First, navigate to the return page, which can typically be found in the footer section of our website or directly at the top of our menu. Once you're on the return page, you'll be prompted to enter your email address to confirm your identity. After submitting your email, a verification code will be sent to the provided email address. It's important to note that this verification code is time-sensitive, so it's essential to act promptly.

Upon receiving the verification code in your email inbox, enter the code into the designated field on the return page to confirm your identity and access the return process. This additional security measure helps ensure that only authorised individuals can initiate return requests for their purchases. If you encounter any issues or have questions about the return process, our customer support team is available to assist you. We strive to make the return process as straightforward and convenient as possible for our valued customers.

We value your insights! Whether you've got commendations or suggestions, we're eager to hear from you. Drop us a line at feedback@survey.traxon.media or take a moment to share your thoughts at feedback.traxon.media. Your input fuels our commitment to constant improvement.

Ready to make a difference at Traxon Media Ltd? Explore job openings and more at join-the-team.traxon.media. Your journey begins here!

Found the information helpful? Awesome! Share your thoughts with us. If not, don't worry – submit a ticket at support.traxon.media/portal, and our team will assist you promptly. 

©TraxonMedia LTD & Partners

Registered Company Number:14838065 | Vat ID:GB445419487

4th Floor, Silverstream House, 45 Fitzroy Street, London, W1T 6EB

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