Does Traxon.shop offer refunds?

At TraxonMedia LTD, we understand that sometimes a product may not meet your expectations or arrive in perfect condition. That's why we offer a refund policy to ensure your satisfaction with your purchase. If you receive a damaged product or encounter a print error, we're here to assist you. Simply reach out to one of our support team members via ticket or live chat, and we'll guide you through the refund process. Additionally, you can review our comprehensive return policy, which is available in the footer of our website, for more detailed information on our refund procedures.

While we strive to accommodate refund requests to the best of our ability, there may be certain situations where refunds are not feasible, such as if a certain time period has elapsed or if specific conditions are not met. Our support team is available to address any concerns or questions you may have regarding refunds, and we encourage you to contact us for personalised assistance. Your satisfaction is our top priority, and we're committed to ensuring that you have a positive shopping experience with us.

We value your insights! Whether you've got commendations or suggestions, we're eager to hear from you. Drop us a line at feedback@survey.traxon.media or take a moment to share your thoughts at feedback.traxon.media. Your input fuels our commitment to constant improvement.

Ready to make a difference at Traxon Media Ltd? Explore job openings and more at join-the-team.traxon.media. Your journey begins here!

Found the information helpful? Awesome! Share your thoughts with us. If not, don't worry – submit a ticket at support.traxon.media/portal, and our team will assist you promptly. 

©TraxonMedia LTD & Partners

Registered Company Number:14838065 | Vat ID:GB445419487

4th Floor, Silverstream House, 45 Fitzroy Street, London, W1T 6EB

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