Could My return be rejected, if so what happens next?

Yes, there are instances where a return request may be rejected based on certain criteria such as the condition of the item, adherence to the return policy, or if the return request is made outside of the specified timeframe. If your return is rejected, you will be notified of the reason for rejection via email or through the return portal. If the return process will not proceed further. It's important to carefully review the return policy and ensure that your return request meets all the specified criteria to avoid rejection.

If your return is rejected, you may have the option to appeal the decision or seek further clarification from our customer support team. They will be able to provide additional information and guidance on the next steps to take. Depending on the circumstances, they may offer alternative solutions or assistance in resolving any issues with your return. Our goal is to ensure that our customers have a positive experience, and we strive to address any concerns or challenges that may arise during the return process.

We value your insights! Whether you've got commendations or suggestions, we're eager to hear from you. Drop us a line at feedback@survey.traxon.media or take a moment to share your thoughts at feedback.traxon.media. Your input fuels our commitment to constant improvement.

Ready to make a difference at Traxon Media Ltd? Explore job openings and more at join-the-team.traxon.media. Your journey begins here!

Found the information helpful? Awesome! Share your thoughts with us. If not, don't worry – submit a ticket at support.traxon.media/portal, and our team will assist you promptly. 

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